Help Center

Backstage Contact Options

Customer Service

Customer Service Reps are available Monday through Friday from 10am to 6pm EST.  For most requests we typically get back to customers in 2 hours or less (during operating hours). You can reach us a variety of ways:

Email: customers@backstage.com

Web Form: Fill out this handy web form and an agent will get back to you via email shortly.

Live Chat: Click the chat widget in the lower left corner of the screen to be connected with an agent, or leave a message if after hours.

Voicemail: We do not use a live switchboard so we will not be able to take your call, but you can leave us a voicemail with your name and email address and we will get back to you either via phone or email, whichever you prefer.

US customers - 1 (917) 725-6367

UK customers - +44 117 200 1531

 

Casting

Our Casting Editors are available Monday through Friday from 10am to 6pm EST and respond to most inquiries within one business day.

Web Form: Fill out this handy web form and an editor will get back to you shortly.

 

Editorial

Our Editorial team is available Monday through Friday from 10am to 6pm EST and respond to most inquiries within one business day.

Web Form: Fill out this handy web form and a member of our editorial staff will get back to you shortly.

Have more questions? Submit a request

Comments