Backstage is offering the option for job creators to pay talent through the platform by way of their credit card. Please note that this option is only available for US-based projects paying US-based talent. The article below will go through the process from placing the order to receiving the submitted work and providing payment to the performer.
Placing An Order
After you have posted your notice and received and perused your applications, you can place an order within the Application Manager of your project. You can do this by clicking on the Hire & Pay via Backstage button on the applicant card.
After clicking on that button, you will next see a pop-up speaking to what you are looking to do.
After clicking on the button to proceed, a form is displayed to capture the details of the order:
Job creators can:
- Choose what kind of deliverable they want returned -audio or video.
- Select the desired file format.
- Enter the amount that was agreed upon with the performer as compensation for the deliverable.
- Note the deadline for the deliverable.
- Add a message for the performer, i.e. recording instructions, etc.
- Attach files, such as the script, an NDA, or a release form.
After placing the order, Backstage will present a pop-up message showing confirmation of the placed order:
Collaborating With The Talent On The Orders
After placing the order, job creators can view their orders or go back to the Application Manager. The Order Dashboard will have the order in the Awaiting Asset status.
***Please note that the Order Dashboard can also be accessed via the dashboard icon shown below***
The Order Dashboard allows casting directors and producers to collaborate with the performer on Backstage. Once the performer submits an asset for review it will be in Needs Review status and the buyer can download and review the asset (A), leave comments (B), request a revision if necessary (C), or cancel and order (D). For example, in the case of voiceover work you may request the performer use a different tone of voice or accent.
Paying The Performer
After the receiving the satisfactory deliverable, you would now pay the talent by clicking on the Pay button:
This will initiate the payment flow:
Any additional payments, such as for the talent mixing some background music for example, can be added as extra payments:
A confirmation pop-up will be displayed once payment is processed.
The order will now now be moved to Paid status:
If the job creator needs to speak with the performer further, this can be done by clicking on the message button located next to the download button. The message will be sent using Backstage's messaging system.
Backstage Service Fees
To help us cover payment improvements and the transaction costs, Backstage charges the following service fees:
- Job Creators: 5% of the total amount paid.
- Talent: 10% of the received amount paid.
Cancelling An Order
Orders can be cancelled at any time. Casting directors can add a note to the performer when cancelling the order. Please consider that cancellations should only be done when absolutely necessary, especially if the talent has already spent time creating a media item for you.
If you want to cancel the order before the performer submits the asset, this is what you would see:
If you cancel the order after the performer submits the asset you would be presented with this:
Cancelled orders will be moved to the Cancelled status.