Backstage is offering job creators the option to pay talent through the platform. This is only available for US-based projects paying US-based talent. Please note that Backstage is not the employer and not the one making the payment. This is simply another route for the job poster to pay talent that they are working with. This article will go through receiving an order, how to set up a payments account, collaborating on the order, and collecting your payment.
Receiving An Order And Creating A Payment Account
When a job creator sends an asset order to a performer who has applied to their project, the performer will receive a message via Backstage messages and a notification on the Order Dashboard.
After opening the asset order, the performer must first create a payment account before being able to upload any assets.
Clicking on the indicated button above will bring up the following message:
Proceeding from there, users will be directed to payment processor Stripe's own website to complete the account setup process. Your email address will be pre-filled. You would need to enter your mobile number to receive a verification code.
Enter the code on the next screen:
Once verified, you will need to provide your name. Note that this form is pre-filled with your Backstage account details:
Lastly, you will need to specify how you would like to receive payments. They can be applied either directly into your bank account or to a debit card.
The final step before the payments account is created is a review of the provided details:
Clicking on Submit will activate the payments account, and you will be redirected back into Backstage. Activation may take a few minutes, and if you click the payments button again you will see such a message:
After the account is set up, you will now be able to submit your asset.
Collaborating With the Job Creator On The Orders
You can view your received orders here. New orders will have the Awaiting Asset status.
You can add an asset (A),send a comment back to the job creator (B), or reject the order (C). Clicking on the add asset button will allow performers to attach their asset to the order:
Once the asset is uploaded, the order will move into the Under Review status and the job creator will receive a notification to review the submitted asset:
Please note that at this point the job creator could potentially ask for a revision.
Once the job creator is satisfied with the asset, they will pay the performer. The performer does not need to take any other action. Your paid orders can be found under the Paid status:
You can contact past buyers at any time by clicking on the message button, next to the download button. This message will be sent using Backstage's messaging system.
Backstage Service Fees
To help us cover payment improvements and the transaction costs, Backstage charges the following service fees:
- Talent: 10% of the received amount paid.
- Job Creators: 5% of the total amount paid.
Cancelling An Order
Orders can be cancelled at any time. Performers can add a note to the job creator when cancelling the order and select one of the reasons below.
Cancelled orders will be moved to the Cancelled status.
Updating Your Payout Details
When you want to change your bank payout details, you can do so via the Order Dashboard, by clicking on the Manage Payment Account button, then selecting the Account tab and clicking on the pencil icon in the Payout Details section:
There you can add new bank account or debit card details that will be used on future payouts.
Reviewing The Status Of Payouts
The status of payouts can be reviewed via the Order Dashboard, by clicking on the Manage Payment Account button, then selecting the Payouts tab.
The Recent payouts section will show your received payment history (Amount paid, Bank/Card paid to, Payment Description, and Date of received payment).